Fix Galaxy S23 Ultra Face Unlock Not Working: Face Doesn’t Match

Fix Galaxy S23 Ultra Face Unlock Not Working: Face Doesn’t Match: Are you having issues with your Galaxy S23 Ultra’s face unlock feature not working properly? Does it keep saying that your face doesn’t match, even though it is clearly you trying to unlock the phone? We have some quick and easy solutions for you in this blog post! We’ll provide tips and tricks on how to resolve this issue so that you can enjoy using your device without any hassles. So let’s get started!

Why is my Galaxy S23 Ultra Face Unlock Not Working?

Why is my Galaxy S23 Ultra Face Unlock Not Working?
Why is my Galaxy S23 Ultra Face Unlock Not Working?

If users are having trouble with the face unlock feature on their Samsung Galaxy S23 Ultra, there could be several possible causes for this issue.

First and foremost, poor lighting or positioning could be preventing facial recognition. Make sure the room is well-lit and that you hold the phone at its recommended distance from your face for best recognition results.

Second, there may be a software issue with your phone’s face unlock feature. In this instance, try restarting or resetting its face unlock settings to see if that solves the problem.

Finally, it is possible that there is a hardware issue with the phone’s camera or face recognition sensors. In such cases, users should contact Samsung customer support for assistance or bring the device to an authorized service center for repair.

How to fix Galaxy S23 Ultra Face Unlock Not Working: Face Doesn’t Match

How to fix Galaxy S23 Ultra Face Unlock Not Working: Face Doesn’t Match
How to fix Galaxy S23 Ultra Face Unlock Not Working: Face Doesn’t Match

FIX 1: Re-Add Face Data
FIX 2; Add Alternate Appearance
FIX 3: Disable Lock Screen Swipe
FIX 4: Enable Faster Recognition
FIX 5: Disable Require Open Eyes
FIX 6: Enable Brighten Screen

FIX 1: Re-Add Face Data

Re-Add Face Data
Re-Add Face Data

If you need to re-add face data for face unlock on Galaxy S23 Ultra, Follow the Steps Given below:

  • To set up facial recognition for Face Unlock on Samsung devices, go to Settings > Biometrics and Security > Face Recognition > Set Up.
  • Alternatively, if you need to re-add your face data, go back to Settings > Biometrics and Security > Face Recognition >
  • Remove face data before following the on-screen instructions to reactivate Face Recognition again.

FIX 2: Add Alternate Appearance

Add Alternate Appearance
Add Alternate Appearance

To add an alternate appearance to your Samsung Galaxy S23 Ultra for facial recognition purposes, follow these steps:

  • To begin, open Settings on your device and scroll down until you find “Biometrics and Security”.
  • From there, tap on “Face Recognition”. If you have already set up facial recognition, enter your PIN, pattern, or password to continue.
  • Finally, tap “Add alternative appearance.”
  • Once you have successfully set up the alternate appearance by positioning your face at a slightly different angle and outlook than usual, tap “Done”.

By altering your appearance, you can enhance the facial recognition feature of your Samsung Galaxy S23 Ultra and ensure it recognizes you even in different lighting conditions or angles.

FIX 3: Disable Lock Screen Swipe

Disable Lock Screen Swipe
Disable Lock Screen Swipe

To disable lock screen swipe on your Samsung Galaxy S23 Ultra, please follow these steps:

To disable dynamic lock on your Galaxy S23 Ultra device, open Settings app on device, tap Biometrics & Security then Face Recognition. Finally, untick Stay on Lock screen until swipe until confirmation appears; alternatively, you may follow these steps to permanently disable dynamic lock:

To disable the dynamic lock screen picture on your device, open Settings in your app. Tap Wallpaper then select Wallpaper Services then tap None to choose it. Finally, switch off Swipe left for info page by tapping the switch next to it. Now your dynamic lock screen picture should no longer appear when you swipe left from your lock screen.

FIX 4: Enable Faster Recognition

Enable Faster Recognition

To enable faster recognition on your Samsung Galaxy S23 Ultra, please complete these steps:

To resolve any issues with Face Unlock not working correctly, go to Settings > Biometrics and Security > Face Recognition.
Enable the toggle next to Faster Recognition to see if that solves the problem.

FIX 5: Disable Require Open Eyes

Disable Require Open Eyes
Disable Require Open Eyes

As you may have noticed, the “require open eyes” setting for Face Unlock is set by default. This helps keep someone from unlocking your phone while you’re sleeping; however, this setting can sometimes cause Face Unlock to not work properly. If you’re having issues with Face Unlock, try disabling this setting:

  • Open the “Settings” app on your device.
  • Scroll down until you find “Biometrics and Security,” then select “Face Recognition.”
  • Finally, if necessary, enter either your PIN, password or pattern for confirmation.
  • Once you’ve identified and disabled the “Require Open Eyes” option, facial recognition should now work without needing you to keep your eyes open.
  • Once these steps have been completed, the “Require Open Eyes” feature should now be disabled so that facial recognition can unlock your device with facial recognition without keeping your eyes open.

Note that disabling this feature may decrease the security of your device, as someone could potentially unlock it using a photo or other image of your face. If security is an issue for you, consider leaving the “Require Open Eyes” feature enabled.

FIX 6: Enable Brighten Screen

To enable the brighten screen feature on your Samsung Galaxy S23 Ultra, simply follow these steps:

  • To enable Extra Brightness on your display settings, go to Settings and tap Display.
  • Scroll down until you find Extra Brightness and toggle it on.
  • Note that Adaptive Brightness must first be disabled so Extra Brightness appears in your settings; thus, make sure it’s turned off first.
  • If your face recognition is having difficulties, you can enable the Brighten Screen feature in Face Recognition settings. Go to Settings > Biometrics and Security > Face Recognition and enable this toggle for brighter screens.
  • Additionally, there are other ways to adjust the screen brightness on your Galaxy S23 Ultra, such as accessing its quick settings panel by swiping down from the top. You may also adjust it manually by sliding two fingers downward starting from the top of the screen, tapping its settings icon, then selecting Display from the dropdown menu.

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Conclusion

We hope this article has provided you with all of the information needed to resolve the “Face Doesn’t Match” error on your Galaxy S23 Ultra. If resetting your face data didn’t resolve the problem, try aligning your eyes better when doing a face scan or make sure there is adequate lighting in the room. With these tips in mind, hopefully Face Unlock will work again on your device without too much trouble – good luck!

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