Fix Gallery App Crashing On Galaxy S24 Ultra: These days, the Galaxy S24 Ultra has become a technological wonder, drawing people in with its top-notch specs and amazing camera features. Still, like any high-tech gadget, it can have problems from time to time. One problem that a lot of Galaxy S24 Ultra users have noticed is that the Gallery app keeps crashing. This problem can make the user experience less smooth and make it harder to enjoy multimedia material. Through this in-depth guide, we’ll look at the reasons of this issue and offer effective ways to fix it.
Understanding the Gallery App Crashing Issue
Table of Contents
Before looking at how to fix the problem, it’s important to know why the Gallery app on the Galaxy S24 Ultra keeps stopping. This problem mostly shows up when people try to view videos in the Gallery app, especially ones that were recorded on the device itself. videos from other devices or the web may work fine, but videos recorded on the Galaxy S24 Ultra cause the app to crash. Some users have also said that the video seek bar is acting strangely, making it hard for them to smoothly move between videos.
How To Fix Gallery App Crashing On Galaxy S24 Ultra
FIX 1: Turn Off HEVC Compression
Although High Efficiency Video Coding (HEVC) compression is good at making files smaller, it may be making the Gallery app stop more often than it should. Users can check to see if HEVC compression is the real problem by turning it off for a short time.
Steps to Implement:
- Navigate to the device settings.
- Locate the camera settings menu.
- Disable HEVC compression.
- Record a video and attempt to play it within the Gallery app.
- If the issue resolves, re-enable HEVC compression for future recordings.
FIX 2: Boot to Safe Mode
Third-party apps, especially ones that help you save battery life, might not work well with the Gallery app, which could cause it to crash. When the device starts up in Safe Mode, third-party apps are turned off. This lets users find and fix any apps that are confusing.
Steps to Implement:
- Press and hold the Power button to access the Power menu.
- Long press the “Power Off” option until the Safe Mode prompt appears.
- Enter Safe Mode and assess whether the Gallery app functions normally.
- If the issue resolves, uninstall recently installed apps one at a time to identify the culprit.
FIX 3: Delete Gallery Cache
Getting too much cached info in the Gallery app can slow it down and cause it to crash. Clearing the app cache gets rid of temporary files, which might fix the problem with the crashes.
Steps to Implement:
- Navigate to the device settings.
- Select “Apps” or “Applications Manager.”
- Locate and select the Gallery app from the list of installed applications.
- Access the storage settings for the Gallery app.
- Choose the option to clear the app cache.
- Verify whether the issue persists after clearing the cache.
FIX 4: Delete Gallery Data
When data in the Gallery app gets corrupted, it can cause crashes and other problems. When you delete the app’s files, it starts up a new instance of the Gallery app, which might fix any problems that were going on.
Steps to Implement:
- Access the device settings.
- Navigate to the “Apps” or “Applications Manager” section.
- Locate and select the Gallery app.
- Access the storage settings for the Gallery app.
- Choose the option to clear the app data.
- Confirm the action and assess whether the issue is resolved.
- [2024 Update] Samsung tv plus channel list (Streaming Apps)
- {2024 Fix} Samsung TV turning On and Off repeatedly
- Download Best Samsung Themes Free 2024
Conclusion
Finally, the Gallery app on the Galaxy S24 Ultra keeps crashing. This could be because of HEVC compression, problems with other apps, too much cache data, or damaged app data. By using the complete methods in this guide, users can effectively troubleshoot and fix the problem, allowing their devices to work normally again. If you have any questions while putting these ideas into action, please don’t hesitate to get in touch. We are dedicated to making sure that using your Galaxy S24 Ultra goes smoothly and is fun.